WARRANTY Policy

Vinnova takes pride in the quality of our products. As a commitment to our customers we cover all our products under our exclusive One-Year Limited Warranty with the following details and coverage:

• All defects in materials and manufacturing for ONE (1) YEAR from the date of shipment
• Applies only to the original purchaser who acquires the product from an authorized Vinnova dealer or directly from Avanity
• Only applies to products exposed to normal residential use during the one-year period

WARRANTY CONDITIONS

This warranty will apply only under all of the following conditions: 

• The item has been installed by a licensed plumber holding compliance certification
• The item has been installed and used solely for local residential purposes
• Failure is due to a fault in the manufacture of the product
• Proof of purchase (including the date of purchase) is provided
• The installation of the product is in accordance with the instructions provided

This warranty does not cover products purchased as an ex-display without being fully checked and tested for sale by the manufacturer. This warranty does not include faults caused by:

• Unsuitable or improper use

If any parts are missing or damaged, please contact Vinnova Customer Service within 7 days of delivery to request replacements at 909-930-9388